Skip to content

We Bring Certainty to the Property Claims Process.

Where there’s doubt, there’s friction, particularly in the property claim process. At itel, we build solutions that take away that friction. Claims are settled more quickly; insurers, adjusters and third-party suppliers can achieve more with greater accuracy; and homeowners have a better, stress-free experience.

It’s a better way—a fairer way—to estimate property claims.

Data Powered

Data is at the heart of our industry-leading solutions.

| 20,000+ building products

| 6.7M+ data points

Our building materials database is the most extensive in the industry, continuously updated with ever-changing product specifications, current pricing, and retail availability for every type and style of flooring, vinyl siding, and asphalt roofing shingle sold in the United States and Canada.

01.

Robust Data Sources

itel works with contractors, mills, manufacturers, distributors, and retailers to source material data on over twenty thousand products.

02.

Proprietary Processes

Our expert team processes thousands of material samples daily, further augmenting our data to support analysis.

03.

Cutting-Edge Technology

New innovations in machine learning, AI, and optical image recognition are further improving our data quality and extensibility.

Tech house

People driven.

Technology is only as good as the people who power it. The itel team—more than 200 strong—is spread across the country and brings decades of functional and industry expertise.

Meet Our Leadership

Join Our Team

Adjuster speaking with couple

Who We Help

itel works with stakeholders across the claims cycle to enhance decision making and drive frictionless and fair claims.

Umbrella

Insurance Carriers

Increase indemnity accuracy and settle claims quickly and fairly by applying data-driven technology to the estimation process.

Document with a money symbol

Adjusters

Get accurate, localized pricing for flooring, asphalt shingles and vinyl siding, and replace vs. repair analysis support for roofing and cabinets.

Hammer and wrench

Third-party Service Providers

Let our experts match materials and estimate pricing quickly, so you can focus on taking care of the job at hand.

Cabinets

Cabinet and Furniture Repair Firms

Grow your business by joining our nationwide network of restoration professionals.

Partners

Industry & Integration Partners

By integrating our solutions, we help you provide our mutual customers with a more seamless claims process experience.

Homeowner next to a home

Homeowners

Get peace of mind knowing your claims estimates are accurate and that you’ll have a place to call home until your real home is made whole again.

3 0

Years in Business

Founded in 1993, itel has grown from a small laboratory analyzing carpet samples into a diversified leader in claims optimization data and solutions.

7 0 0

Data and Integration Partners

As the industry’s trusted intermediary, we work with technology platforms, contractor networks, and data suppliers to help drive the industry forward.

1 0

Million Claims Supported

Our combined pricing and analysis solutions support more than one million new claims each year.

10

Our Purpose

Helping people recover from challenging times

There are few things more personal than a home.

And in the lifetime of a home, damage is almost a certainty. When that happens, everyone—the insurer, the adjuster and the homeowner—wants to make the home whole again. But settlements shouldn’t be based on best guess, and the claims process shouldn’t add even more stress to the homeowner.

With itel, claims are settled accurately, fairly, and with less friction.

Happy family in front of home