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Expand your business.
Fuel your growth.

Join the more than 230 professional wood restoration artisans who are already part of the itel Wood Restoration Network. We provide wood restoration services for cabinetry, furniture and architectural millwork on property claims, acting as an intermediary between insurance carrier, homeowner and restorer.

We manage the insurance claim, the carrier communication and payment collection. So, you grow your business—without fees, dues or administrative headaches.

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Supporting you every step of the way.

We make it easy so you can focus on what you do best.


Log in to the Wood Restoration Network portal, find relevant forms, and more.

For Wood Restoration Firms

Take the first steps toward joining the itel Wood Restoration Network.

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Contact itel with a question, a comment, or to find out more.

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What’s in it for you?

We knew that to attract the most qualified, experienced wood artisans and restoration companies to our network, we had to create a program that delivered the greatest value. So, we did.

Steady stream of projects

itel is a national company working with every major property insurance carrier in the U.S.

No waiting for payments

itel pays you directly, within 30 days of job completion. For big jobs, we pay a deposit up front.

Focus on your craft

We manage the claim, the carrier communication, and the payment collection. You grow your business without fees or headaches.

Training and support

We have a comprehensive, flexible training program to ensure you get up to speed quickly as your assignments grow.

Convenient workflow

Receive assignments, upload estimates, check on payments, and more on the Wood Restoration Portal and mobile app.

Member-only benefits

itel has partnered with Savings4Members, UNITS, and BP Amoco to provide discounts on shipping, gasoline, and more.

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Help make insurance claims fair and hassle-free.

itel works with hundreds of insurance carriers to ensure estimates are accurate and homeowners are satisfied.  Our network supports our Repair vs. Replace Analysis solution to help adjusters determine when restoration is appropriate and financially feasible. Additionally, your work powers our Cabinet and Furniture Restoration service.

Learn more about itel

Partnered with the best.

Our network members and itel staff are engaged with prominent industry groups.

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Alacrity solutions
Contractor connection
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seeknow logo
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Join the itel Wood Restoration Network.

Our network is always expanding to reach new geographies or handle more work. Join us today or let us know a firm that would be a great fit.

The itel Wood Restoration Network is not a franchise.

If the firm is accepted and is active for 90 days, you’ll earn $300.

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To be a part of the itel Wood Restoration Network, we require:

  • At least five years of professional wood restoration experience.
  • Specialized expertise in furniture, cabinetry and/or architectural millwork repair and refinishing.
  • Proficiency with web technology or applications.
  • Commercial liability insurance, auto liability insurance and workers’ compensation insurance (where required).The amount of insurance required depends on the size of the company and other factors, which we’ll discuss with you directly.
  1. Apply online by clicking HERE or call Network Development at 877-884-9446 (option 5) to have a Recruiting Specialist take your application and services checklist(s) over the phone in less than 15 minutes. If you applied online, you will also need to complete your applicable services checklist(s).
  2. 15-minute Services Capability Review with a Technical Repair Analyst.
  3. Complete and sign the eSign Package.
  4. Complete and pass the required Background Checks for owners and applicable employees.
  5. Complete 20-30 minute Craftsman Member Portal Introduction training.

If your application isn’t missing anything, like zip codes or signatures, it takes about 30 to 45 days—that includes our vetting interview, completing our onboarding packet, and getting you set up for training.

Fire, water, mold, pretty much any damage to architectural millwork, cabinets, and furniture (old, new, antique).

Most cabinet claims involve partial restoration methods, which can include:

  • Fabricating new boxes and reinstalling the existing face frames, doors and drawers.
  • Fabricating new boxes with face frames, doors, drawers and then refinishing to match the existing cabinetry.
  • Refacing side panels with matching laminate or veneer, then, finish matching the existing color and sheen for a uniform appearance.
  • Rebuilding the interior of a sink base cabinet.

The majority of our cabinet repairs require shop work, but some repairs, like replacing toe kicks or side panel lamination, are done on site.

You do not have to use Xactimate.  However, we may have questions if an item seems out of line with industry/regional standards.

There is no commitment, but we’d love to have everyone stay on for at least a year, so they are exposed to the various claims and allow us time to let the carriers know we have more coverage in your area.  The more service capabilities you have, the more claims we can drive your way.

Turnaround time on a claim is determined by homeowner availability, material availability, your shop lead time and a whole host of other factors.  When you receive a work order and after you go out to the site to either complete repairs or pick up the items that need repaired, you enter an expected delivery date, and our expectations revolve around that.  If something changes or something unforeseen comes up, just make sure you are communicating with our Operations team by phone or in the member portal and updating that delivery date so that we know what is going on and why.

Most of our repair firms tell us the worst part of that work is dealing with the insurance company and/or adjuster.  That is what we do for you so that you can focus on your craft.  This also allows us to pay you directly and within 30 days of completion, so you aren’t waiting around for six to eight months for the claim to be closed.

Of course! We know that materials and labor cost way more in Los Angeles than they do in Central Pennsylvania.  Our estimates and pricing standards include regional modifiers for this reason, so that we can be in line with your pricing standards.  This allows both of us to make a profit while still satisfying the insurance adjuster and policyholder.