ITEL

Matching and Locating New and Discontinued Siding and Roofing

ITEL provides a complete laboratory report based on comprehensive analysis of siding and roofing products to enable a fair settlement on property claims. ITEL will determine if the damaged product is still available and where it can be purchased. If the original roofing or siding is no longer available, ITEL will locate the best available match and pinpoint dealers that also carry the product.

Type of Roofing and Siding Matched

  • Roofing: Asphalt, concrete, clay, wood, slate, metal and composite.
  • Siding: Aluminum, hardboard, fiber-cement, Masonite, steel and vinyl siding.

Laboratory Reports

Once the product is analyzed, ITEL quickly returns a comprehensive report by e-mail or fax.

Roofing Match and Locate

Reports include:

  • The physical specifications of the roofing sample (product form, warranty, profile, etc.)
  • The manufacturer and line name of the original roofing and availability in the current market
  • Suppliers for current and discontinued roofing when available
  • Comparable roofing products with similar specifications and the names of suppliers (if the original roofing is no longer available)
  • Sources for custom roofing

View a sample roofing report (PDF).

In addition to the lab report, a video can be posted online at the adjuster's request to help resolve questions or disputes on a completed roofing lab report. Click this link to request a video, or call our Customer Service team at 800-890-ITEL (4835).

Siding Match and Locate

Reports include:

  • The physical specifications of the siding sample (profile, projection, height, gauge, etc.)
  • The manufacturer and line name of the original siding and availability in the current market
  • Suppliers for both current and discontinued siding when available
  • Comparable siding products with similar specifications and the names of suppliers (if the original siding is no longer available)

View a sample siding report (PDF).

In addition to the lab report, a video can be posted online at the adjuster's request to help resolve questions or disputes on a completed siding lab report. Click this link to request a video, or call our Customer Service team at 800-890-ITEL (4835).

Sending Roofing, and Siding Samples

Sending samples for analysis is easy. Learn how to collect and send samples to ITEL, read a lab report, or find answers to common questions about ITEL.